This unit applies to technical staff installing an IP network for the delivery of emerging technologies for IPTV and convergence networks.

Relevant job roles include installer of Next Generation Networks (NGN). These IP networks provide fast internet, voice over internet protocol (VoIP), IPTV and internet TV services.

ELEMENT

PERFORMANCE CRITERIA

1. Prepare to implement IPTV in a home network

1.1. Obtain and clarify occupational health and safety (OHS) requirements and risk control measures and procedures for a given work area with appropriate personnel

1.2. Evaluate existing customer home network equipment for operational status

2. Design IPTV integration to a home network to meet customer requirements

2.1. Prepare a configuration layout integrating IPTV to the existing customer network using IPTV network elements to provide optimum video delivery service

2.2. Select IPTV network elements to provide optimum video delivery service

2.3. Obtain configuration instructions for the network elements

2.4. Design a connection plan to integrate the customer network elements and optimise system performance

2.5. Identify any connection problems and amend design plan

3. Implement IPTV design plan to a home network

3.1. Interconnect network elements according to design plan using manufacturer's instructions

3.2. Configure and test the network elements to provide integrated IPTV to the existing system

3.3. Provide a free to air (FTA) connection over digital video broadcasting - terrestrial (DVB-T) to complement the IPTV service

3.4. Set up customer specific operations as required

3.5. Configure security measures in an IPTV network to protect against security threats

3.6. Troubleshoot home network according to manufacturer's specifications and escalate unresolvable items to the service provider

4. Complete and document network installation

4.1. Restore worksite to safe condition according to established safety procedures

4.2. Record and store essential installation information

4.3. Notify appropriate personnel about the completion of the task and obtain sign off

Required skills

communication skills to liaise with customer to determine needs

literacy skills to:

develop integration plan

interpret technical specifications and related documentation

project planning skills to set benchmarks and identify scope

problem solving skills to resolve a predictable range of network problems

numeracy skills to produce IP addressing schemes

technical skills to:

configure IP network

dimension network parameters

evaluate competing video over broadband networks

implement and verify:

border gateway protocol (BGP)

enhanced interior gateway routing protocol (EIGRP)

flash

hypertext transfer protocol (HTTP)

internet group management protocol (IGMP)

open shortest path first (OSPF)

real time streaming protocol (RTSP)

routing information protocol (RIP)

web cache communication protocol (WCCP) operations

implement secure video network

trouble shoot home network performance issues

Required knowledge

competing video delivery over broadband networks

current industry-accepted hardware and software products

IPTV configurations

IPTV protocols and encoding techniques

networking technologies incorporating substantial depth in network operating systems and IP networks

transmission technologies and protocols

video compression formats

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

create and follow implementation plans for IPTV

install relevant network hardware and software

configure and test the IPTV network according to specified guidelines

integrate IPTV to existing network

produce appropriate documentation

implement secure network.

Context of and specific resources for assessment

Assessment must ensure:

a site where the installation and configuration of an IPTV network may be conducted

equipment currently used in industry

information on different protocols

relevant technical information, legislative requirements and other site and project related documentation.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing and configuring IPTV in a home network ensuring network security

review of implementation plans outlining integration elements to optimise system performance

oral or written questioning to assess required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTDRE4166A Integrate customer digital reception equipment

ICTDRE4167A Integrate data delivery modes

ICTTEN4215A Install and configure internet protocol TV in a service provider network.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS requirements may include:

awards provisions

hazardous substances and dangerous goods codes

legislation

local safe operation procedures

material safety management systems

protective equipment.

Appropriate personnel may include:

customer

site administrator

site engineer

site manager

supervisor.

IPTV network elements may include:

dual decoders

dual DVB-T tuners

hard disk drive (HDD)

home gateway

integrated access device (IAD)

internet devices:

digital TV

mobile devices

PC

layer 2 protocols:

Ethernet

G.hn (G.9600) for home grid network

media centre

media router

multipoint control unit (MCU) for HD video conferencing

set top box

Customer specific operations may include:

electronic program guide (EPG)

information widgets:

news headlines

traffic watch

weather

linear IPTV channels

network personal video recorder (nPVR) set up

social networking applications

video on demand (VoD).

Security measures may include:

digital signatures and certificates

encryption

integrity and authentication.

Security threats may include:

botnets

distributed denial of service (DDoS)

fraud

hacking

malware.

Essential installation information may include:

installation software

IP addressing schemes

logical and physical diagrams

network administrator codes

passwords

security access codes.

Unit sector

Telecommunications

Telecommunications networks engineering

This unit contains employability skills.